Sunset Policy

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In an ongoing effort to provide reliable high-quality products and services, Wasp Barcode Technologies periodically "Sunsets" (also known as retiring) older versions of our products, thereby discontinuing technical support and business services for those versions. Sunsetting older versions allows us to focus resources on enhancing our products and providing support for more current versions, resulting in a better experience for our customers. When a product is scheduled for sunset, Wasp Technologies will provide affected customers with advance notice, generally by means of this website. We update this website periodically, so please visit us again for more information as it becomes available. If you are currently using a sunset version of one of our products but want to continue receiving live technical support we strongly recommend that you purchase and register an updated version of that product. Terms, conditions, features, service options and pricing for support offerings and optional services are subject to change.

 

 

Current Sunset List

 

Products Original Release Date Sunset Date

QuickStore versions Earlier than 3.05

  Aug. 2007   Dec. 31, 2008

QuickStore versions Earlier than 2.53

  March 2006   Dec. 31, 2007

MobileInventory 3.x and older

  Dec. 2002   Dec. 31, 2006

Inventory Control 3.x and older

  Dec. 2002   Dec. 31, 2006

MobileAsset 4.x

  Apr. 2004   Dec. 31, 2007

Nest version 2 and older

  May 2004   Dec. 31, 2006

Wasp SchoolTrack

  May 2004   Dec. 31, 2006

WaspTime 3.x

  Aug. 2004   Dec. 31, 2007

WaspTime 4.x

  Aug. 2005   Dec. 31, 2008

Labeler v5

  Jul. 2003   Dec. 31, 2006
Captra MobileSales - All versions       June. 30, 2007
Captra MobileInventory - All versions   2003   Jan. 2008

QuickStore version 2.11 and older

  Sep. 2003   Dec. 31, 2006

 

 

Archived Sunset List

 

Products Original Release Date Sunset Date
Operating Systems:
• Windows 9X®
• Windows ME®
• Windows NT®
      Dec. 31, 2005
eWasp (All versions)   Jun. 2000   Dec. 31, 2005
Wasp AppFactory (All versions)   Jun. 2002   Dec. 31, 2005
WaspComm (All versions)   Jun. 2000   Dec. 31, 2005

MobileInventory v2.x

  Apr. 2002   Dec. 31, 2005

Labeler v4.x (And earlier)

  Jul. 1997   Dec. 31, 2005
Wasp Decoder   Jan. 2000   Dec. 31, 2005

Wasp BioNTree 4000

  Jan. 2000   Dec. 31, 2005

Wasp BioNTree 3000/7500

  Jan. 2000   Dec. 31, 2005
Wasp QuickStore IC Verify Support   Jul. 2002   Dec. 31, 2005

Wasp CCD Scanner (N1181)

  Oct. 2002   Dec. 31, 2004

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